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How can we help?
Have a peek around. If you can’t find what you’re looking for, please reach out to us. We’re always here to help.
Frozen Food
No, please read the ingredients and labels carefully for any allergens concerning your child.The food is produced in a kitchen where exposure to allergens such as shellfish, wheat, celery, dairy, gluten, soy, eggs, fish and nuts, seeds may occur.
We offer various textures thats developmentally appropriate for every stage. Consult your pediatrician before starting your baby on solids. Our Stage 1 meals are smooth, and lower in energy and protein (+6 months).Our Stage 2 meals are textured, and higher in energy and protein (+8 months).Our Stage 3 meals are soft and chunky to encourage chewing (+10 months).Our Toddler meals are full and whole foods (+12 months).
Dry Food
Our dry snacks are simply ready to consume, no prep needed. They range from kids cookies to energy bites. No need to store in fridge or freezer. Store in a cool dry space.
No, our snacks is free from any added salt, sugar, additives or preservatives.
Payment & Refund
We do not offer cash refunds. However, if there was an issue with your delivery such as leakage or melting, please contact us on Whatsapp or Instagram to arrange a new delivery. Please note, we may ask for proof so take photos to share.
No, if however, there was a manufacturing issue such as leakage or melted food due to late delivery please contact us immediately.
Travel
If you are planning to take our food for your full trip, follow those steps:1) Confirm if your destination allows live food (e.g USA does not).2) Confirm if your airline allows food in check in (Most airlines allow it).3) To travel with our product, use the same foam box we send, and use dry ice inside the foam box. Seal tightly and check in the foam box with your luggage. Once you arrived to your hotel, remove the dry ice and place in the freezer. Some hotels will accommodate and allow you to store the meals in their central freezer.
If you are planning to use our food on the plane only, you can put your To Go Bumblebee packs in the cooler bag with some ice. This will keep the meals frozen for 4 - 6 hours. Once ready to consume, place your Bumblebee pack in hot water to defrost and feed your child.
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